Enterprise Portal Framework

In a world economic scenario that is rapidly evolving into a network economy, characterized by the integration, or even the substitution of business processes and interactions with information flows, companies are committed redefining the role of information in their organization. The exchange of information flows requires an effective organization of company application data and documents and their effective integration with business processes.

Regradless of size or specific market segment, companies feel a growing need to find solutions enabling them to share information both inside the organization, with their employees, and outside, with their main suppliers, business partners and customers.

The management, processing and redistribution of information make it possible to:

- optimize file and search operations, in order to cut down on personnel costs for low value added activities, and to broaden the sharing of knowledge within the organization
- increase the company’s management effectiveness, giving access to all business information from the same workstation, in an integrated and possibly also remote modality
- improve customer service, providing what required (e.g., administrative or marketing information) in a short time
- manage business communication to employees in an effective and inexpensive way
- reduce paper filing space, impacting both fixed costs and security aspects

Reply developed a solution for Enterprise Portal to allow Companies to build up a single contact point to improve and enhance collaboration and information sharing between the entire Business environment.

The Reply’s framework includes:

- self-service applications for users
- collaboration and knowledge management tools
- personalized transaction and data management tools
- integration with HR modules
- Document Management and Workflow
- Project Management tools

The solution is scalable and can be adapted to different business models and needs. It can be used as a tool to collect, categorize and redistribute information and services over an Intranet, and also as a sophisticated engine to aggregate and integrate heterogeneous information sources.

In complex and high performing environments that require huge information security and profiled access to data, the framework developed by Reply allows to add specific functionalities such as implicit or explicit profilation, document lifecycle management tools, securty management consoles, etc.