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IoT Service Management

Best Practice

Predictive Maintenance - Efficient Service Management using the Internet of Things

The Internet of Things (IoT) represents a paradigm shift in the use of the Internet. What it refers to is the networking of "things" of all kinds – not only electronic devices, but everything that influences our lives and about which information can be gathered with the help of sensors. This enables us to be able to answer questions about the state of almost any "thing" anywhere in the world at any time. This added value in information can represent crucial support for business processes especially in service management.

Best Practice

ITIL COBIT - ISO20000 Consulting

Atlas Reply is the Reply Group’s company focused on services and solutions dealing with application management outsourcing, it offers ITIL ( Information Technologies Infrastructure Library) and ISO20000 consulting services to design and improve IT processes.

Best Practice

IT Service Management

Atlas Reply is the Reply Group's company focused on services and solutions dealing with application management outsourcing and operational support for web-based systems, it works in consulting to improve processes for the IT services supply according to ITIL framework Best Practices and ISO20000 standard.