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The integration of communication channels and the development of individual productivity systems enable companies to extend their collaboration methods form using classic collaboration tools (documents, workflow management and email) to instant messaging and video communication tools to enable real time "meetings" on line. The instant messaging systems integrated with multi-conference systems focus on developing real time collaboration and communication tools. These tools are becoming ever more indispensable for companies who intend increasing their competitive strengths, making information flows faster and more efficient to save on costs and improve decision-making processes. This collaborative environment can therefore break company barriers and follow users, partners and collaborators though the use of internet and mobile devices, permitting collaboration "anywhere". Reply is capable of supporting clients with the implementation of an extended communications platform by integrating various systems (VOIP, video-conferencing rooms, UMTS, instant messaging, etc.) in a collaboration and office automation environment capable of offering a simple approach to new tools for users. Making an appointment online via email, starting a video-conference from your desk, sharing applications and documents in real time or inviting colleagues to video-conference via a 3G mobile will become the new way of collaborating.