Keyword

Social Media

Brochure

Arlanis Reply Social Media Command Center

Social Media plays a powerful role in growing your business. It is effectively now an additional customer communication channel, alongside call centres, stores and phones. With the opening of the first Social Media Command Center in Continental Europe running on Salesforce.com technology, Arlanis Reply is enabling companies to listen to global communications across the social web in real-time and in a completely new way.

20.12.2011

Press Article

The boom in mobile usage is transforming the corporate world

The trend is clear and irreversible: the mobile phone will become, or already is, the main device for accessing the Internet, especially social media platforms. This means companies have to find out how users use their mobile phones and social media channels and thus seize new business opportunities and adjust their strategies for maintaining their customer relationships.

Case Study

Apps Assembly Line - Live Reply develops applications in the "Reply Apps Factory"

Is it possible to produce large volumes as well as individual applications as quickly, cheaply and reliably as in industrial manufacturing? Impossible? In fact it is possible – as demonstrated by Live Reply, a consulting, development and system integration services provider, with their “application forge” the Reply Apps Factory. Live Reply develops applications for companies in the telecommunications, media and trade, as well as mobile equipment manufacturers – from creating design ideas, development and testing all the way to releasing them onto the market. Live Reply clients include companies such as Vodafone Deutschland and Samsung.

Case Study

Samsung and Live Reply cooperate in the development of applications

The IT company Live Reply develops entertaining, informative and graphically pleasing information, entertainment and fun applications for the Bada operating system. Samsung Germany now also profits from Live Reply’s global presence. After all, Live Reply had already been developing applications for the Bada operating system in Italy. These have now been adapted to the German market.

Case Study

Volkswagen Financial Services United Kingdom: a mobile solution for auditors

With the support of Syskoplan Reply and BlackBerry, Volkswagen Financial Services (UK) Ltd. is equipping employees with BlackBerrys that have an innovative application: Employees can audit vehicles from their BlackBerrys for over 750 dealers and transfer the results remotely to a SAP-based back-end system. This makes the data recording more exact and reliable than before. The company increases its transparency, maintains more control of the financed vehicles and, therefore, minimizes its credit risks.

Best Practice

Xpress Bonus Collector - Customer loyalty with mobile phones

The xpress Bonus Collector extends the scope of SAP-CRM Loyalty Management to include mobile phone scenarios. Customers of retail companies can earn bonus points via mobile phones and credit them to their customer account. This allows your company to specifically guide customers to locations offering greater marketing potential.

Best Practice

Live Reply: innovative services in the Telco and Media sector

Reply provides Telecommunications and Media companies with solutions tailored for their needs. Reply is able to create services that can take advantage of media convergence by maximising the potential of the new generation of consumer electronics and the ever growing user experience customisation options available on the web today.

Case Study

Sky Germany - First Live Streaming solution for iPad users

New devices like TouchPCs and Smartphones offer their users exciting new functionalities. Integrated in its Innovation Campaign German’s Pay TV Channel Sky invites his clients to a Live Sport Experience on iPhone and iPad (in future other devices): important sport events online – wherever you are. The applications which enable these features, have been developed by Reply/syskoplan and can be downloaded in Apple’s App Store since 2010. The applications are designed for Apple’s iPad, iPhone and iPod Touch. All Sky subscribers can use these applications with their complete functionality for free until February 28, 2011.

Presentation

Value Added Services (VAS) - Enablers Business Cases

Reply has been working on E2E Telco & Media solutions for 10 years. Uses cases vary from high complex device management solutions to IPTV MAM applications.

Presentation

Value Added Services (VAS) - Mobile Applications Business Cases

Reply can offer a factory approach to application development needs: more than 1.000 mobile applications developed, idea generation from concept through to development, aggressive time to market, competitive solutions using a nearshore approach, experience on all major platforms and stores.