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Mobile & Digital Media

14.04.2014 / ComputerWeekly.com

Press Article

Over-the-air update 'key' to Tesco's Hudl tablet launching on time

Open Reply supported Tesco as a key development partner in the creation of Hudl, Tesco’s new 7 inch HD tablet.

26.03.2014

News & Communication

Survey reveals almost two thirds of retailers now operate four or more customer touch points

A recent retailer survey from eDigitalResearch and Portaltech Reply has revealed that channel integration is proving increasingly difficult as more and more retailers turn multichannel in an effort to engage with their customers.

25.03.2014 / Multichannel Commerce

Research

The Challenges of Realising a True Multichannel Vision

Portaltech Reply and eDigitalResearch have once again undertaken this important piece of research to understand how the market has changed and what more needs to be done to help retailers better achieve their multichannel vision.

13.03.2014

News & Communication

Joe Dever's Lone Wolf is the best Italian videogame

Lone Wolf - Blood on the Snow, the roleplay videogame for tablets and smartphones, based on Joe Dever’s fantasy saga and realised by Forge Reply, has won the prestigious Drago D’Oro prize in two important categories: "best Italian videogame" and "best game design".

05.03.2014 / ComputerWeekly.com

Press Article

Hudl enables Tesco to engage with customers away from supermarket

Open Reply supported Tesco as a key development partner in the creation of Hudl, Tesco’s new 7 inch HD tablet.

03.03.2014

News & Communication

Tesco's Hudl Delivers Ground Breaking Android Customisation with Open Reply

Open Reply, the Reply company that specialises in the delivery of creative and technologically innovative mobile brand and commerce solutions, today announced that it has been working as a key development partner in the creation of Hudl, Tesco’s new 7 inch HD tablet.

Social Media

Brochure

Arlanis Reply Social Media Command Center

Social Media plays a powerful role in growing your business. It is effectively now an additional customer communication channel, alongside call centres, stores and phones. With the opening of the first Social Media Command Center in Continental Europe running on Salesforce.com technology, Arlanis Reply is enabling companies to listen to global communications across the social web in real-time and in a completely new way.

12.12.2013

News & Communication

Arlanis Reply opens the first Social Media Command Center in Germany powered by Salesforce Radian6™

Arlanis Reply, the Reply Group’s company specialising in Salesforce solutions, opens in Munich its first Social Media Command Center powered by Salesforce Radian6. The Center is a dedicated area where brands can listen and engage in social conversations.

Security

Best Practice

A methodology for identifying best practice for communications providers

Innovative enterprises seeking to be ‘lean operators’ are characterised by the identification and implementation of Best Practice. This paper is written in the context of a global Communications Provider seeking to gain common practices and maximum effectiveness across all of its entities.

14.11.2013

News & Communication

Joe Dever’s Lone Wolf - Blood on The Snow is available on smartphones and tablets

The studio Forge Reply in partnership with Atlantyca Lab, the digital division of Atlantyca Entertainment, and the publisher and video game developer BulkyPix are happy to announce that Joe Dever’s Lone Wolf - Blood on The Snow is available today on iOS and Android.

Portaltech Reply

Best Practice

Changing trends in multichannel shopping and browsing preferences

Since 2010, eDigitalResearch and Portaltech Reply have been tracking the changes in multichannel shopping and browsing preferences since the growing emergence of smartphone devices. Results in this whitepaper refer specifically to the multichannel shopping and browsing preferences of smartphone owners unless otherwise stated.

13.08.2013

News & Communication

App and Gaming: the development of game books on smartphones and tablets

BulkyPix, game publisher and developer for smartphones and tablets is proud to announce its partnership with Forge Reply studio and Atlantyca Lab, the digital division of Atlantyca Entertainment, to showcase the launch of: Joe Dever’s Lone Wolf - Blood on the Snow for tablets and smartphones.

18.07.2013

News & Communication

Portaltech Reply Observatory reports strong growth in online purchases using mobile devices, especially tablets

The Portaltech Reply Observatory on ecommerce has produced some new and interesting results. The study was run by Portaltech Reply together with eDigitalResearch.

11.07.2013

Press Article

Augmented reality retail tech could be perfect fit for stores

V3 - Reply brought a selection of kit to London to demonstrate to retail brands that there is room for progress both in store and at home.

11.07.2013

Press Article

ROAMING REPORT Reply digs deep into multichannel trends

Internet Retailing - Daren Ward, Partner at Glue Reply, discusses how multichannel retailing is shifting and how retailers need to think about technology to meet the challenges these changes pose. Mark Adams, Partner at Portaltech Reply, discusses the key findings of the companies latest research into mobile and multichannel retail.

10.07.2013

Press Article

The number of smartphone shoppers who make purchases on a weekly basis has doubled since 2012

Internet Retailing - eDigitalResearch and Portaltech Reply have been running an annual study into UK consumer’s mobile shopping and browsing for the past four years.

08.07.2013

Press Article

M-commerce almost doubles in 12 months

Retail Systems - New research from eDigitalResearch and Portaltech Reply suggests that 32 per cent of smartphone shoppers are using their mobiles to make a purchase on a weekly basis.

05.07.2013

Press Article

A Third Use Smartphone to Shop Every Week

MobileMarketing - This article explore the annual survey by eDigitalResearch and Portaltech Reply on the role of Mobile in Retail commerce.

08.04.2013

Press Article

Digital product placement creates adverts out of thin air

BBC World Business News - Concept Reply & Bitmama realize the solution "Lancia InteracTV" for Lancia

25.02.2013

Press Article

The smart choice for digital marketing

Shopping-centre.co.uk - This article features an interview with Luigi Cicchese, Partner at Concept Reply, and presents Concept Reply and its solutions. In particular HI Shop, a new proximity marketing application.

10.01.2013

Press Article

Connected Shopping

Retail Systems January 2013 - This article explores where multichannel is heading in 2013. It notes how mobile is changing the multichannel field even faster than the internet changed buying patterns of consumers. Daren Ward, associate partner at Glue Reply is featured in this article commenting on how he believes that retailers are getting it wrong by concentrating too much on which channels their customers are using to shop.

13.09.2012

News & Communication

77% of smartphone owners still use catalogues to browse proving that integration of all channels is key for success

eDigitalResearch and Portaltech Reply have been tracking the changing trends in multichannel shopping and browsing preferences with UK consumers since June 2010. This, the third study of its kind, found that whilst online and mobile channels are seeing substantial year on year growth, the results showed that more traditional shopping channels, such as catalogues and stores still have a vital role to play.

Best Practice

Changing trends in multichannel shopping and browsing preferences September 2012

eDigitalResearch and Portaltech Reply's research reviewes the key factors in consumer decision making when shopping and browsing via different channels - in store, catalogue, call centre, via the web or on a smartphone device.

Best Practice

’The role of mobile in retail commerce’

The research carried out by Portaltech Reply in conjunction with eDigitalResearch, highlights how online purchases made on mobile devices have quadrupled over the past two years. The wide use of smartphones, combined with the increasing number of mobile applications, has accelerated mobile commerce (m-commerce), confirming a real revolution in the way that consumers are buying and surfing the net.