Hear from our Customers

Delivering Quality Solutions and Value Globally

We take pride in our long-term service agreements and high customer satisfaction. Recently, we have expanded the number of countries choosing us for our high-quality service offerings and competitive pricing. Don't just take our word for it - see what our customers have to say.


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    Bulgarian Medicines Verification Organisation (BgMVO)

    "[BgMVO has been a customer] since May 2017, and we [are] very satisfied with their services. The performance of the Bulgarian Medicines Verification System is stable, the system metrics are above the benchmark and compliant with the SLA. Their overall customer service is excellent, and we highly recommend them as an IT supplier."
    Illiana Paunova, Executive Director. Bulgaria.

  • Finnish Medicines Verification Organisation (FiMVO)

    "We recently changed [the] supplier of the Finnish Medicines Verification System to Solidsoft Reply. We were impressed by the knowledge and professionalism of the Solidsoft Reply team. Their system and way of working meets our needs and we look forward to working together to further improve our system. We are very happy with our choice!"
    Maija Gohlke, General Manager. Finland.

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    Irish Medicines Verification Organisation (IMVO)

    "IMVO is delighted to have Solidsoft Reply as the supplier of our national medicines verification system. The system consistently meets our expectations. What sets Solidsoft apart is their fantastic team. Their collaborative approach, combined with their high level of expertise, makes them a pleasure to work with. They are not only responsive and supportive but are also committed to continuous improvement, always looking for ways to enhance their solution and help us succeed."
    Leonie Clarke, Chief Executive. Ireland.

  • A. Potamitis Medicare

    “The VeriLite software meets our needs, and it is an easy-to-use programme.”
    Rebecca Savvidou, Medical Device Warehousing & Distribution Manager. Cyprus.

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    Calderdale and Huddersfield NHS Foundation Trust (CHFT)

    "Solidsoft have been a fantastic team to work with. They enabled us to deliver our first-of-type controlled drugs software, listening to our ideas and developing a bespoke product that matched our requirements."
    Lis Street, Clinical Director of Pharmacy. United Kingdom.

  • Croatian Medicines Verification Organisation (HOPAL)

    "[Solidsoft Reply] efficiently solves all internal and external challenges and is dedicated to finding the optimal solution for its clients."
    Milka Kosanovic, Executive Director. Croatia.

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    Cyprus Medicines Verification Organisation (KOEF)

    "Our experience with Solidsoft Reply has been exceptional. Collaboration on all levels from management to customer service has, up to now been flawless. Their willingness to adopt new technologies such as AI to boost efficiency and effectiveness of their software products, in our case the National Medicines Verification System (NMVS) ensures long-term reliability but most of all, continuous improvement. It would be an omission on my part not to mention Solidsoft Reply's sensitivity on security issues, the oversight, of which could have detrimental effects on all business levels. We highly recommend them to any business looking to enhance their efficiency and achieve outstanding results today and in the future."
    Arthur Isseyegh, General Manager. Cyprus.

  • Czech Medicines Verification Organisation (CZMVO-NOOL)

    "The platform ensures compliance with regulatory requirements, helping us maintain the integrity of our supply chain. We appreciate Solidsoft Reply's responsive customer support and timely updates, which contribute to the smooth operation of our processes. Our very close cooperation helps to develop the system the right way."
    Pavlína Štisová, Executive Manager. Czechia.

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    Icelandic Medicines Verification Organisation (ICEMVO)

    "In 2017, with the implementation of EU Directive on Falsified Medicines, The Icelandic Medicines Verification Organisation (ICEMVO) chose Solidsoft Reply to deploy and operate a cost-effective blueprint system to prevent falsified medicines from entering the legal supply chain and protecting patient safety. Solidsoft Reply's medicines verification system (EMVS) was launched in February 2019, and it has functioned perfectly from day one... The team has maintained and evolved the system in close collaboration with the customers and provided excellent service.

    In a complex collaboration network with each country responsible for a national systems across Europe, Solidsoft Reply's verification system has, in a cost-effective way, allowed any member of the supply chain of medicines to check the originality of any medicine against one single access point regardless of which country the data may reside. This is no small feat."
    Hjörleifur Thorarinsson, General Manager. Iceland.

  • Swedish National Medicines Verification Organisation
    (e-VIS)

    "We are very pleased with the solution and service provided by Solidsoft Reply. Solidsoft Reply has deep knowledge in the area of verification systems and [a] clear drive to provide a straightforward and efficient solution... Solidsoft listens to our needs and translates these into requirements for the verification system... [and] has highly engaged and competent people with a culture of quality."
    Kristina von Sydow, General Manager. Sweden.

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    Ikris Pharma Network

    "[Solidsoft Reply's VeriLite software]... it's great."
    Emil Slavov, Country Manager. Bulgaria.

  • Lithuanian Medicines Verification Organisation (NVVO)

    "We [have worked with Solidsoft Reply] for more than 8 years and during this period we [have been] happy with our choice. Solidsoft Reply is a true partner not only in daily activities, but in strategic planning. They have a strong and dedicated team to solve any issues... Management's attention to the customer needs is also exceptional."
    Tomas Petkevičius, Director. Lithuania.

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    Origimed

    "Solidsoft Reply is a company which I would trust when looking for a partner in the most complex IT projects."
    Dejan Kos, General Manager. Slovenia.

  • Slovenian Medicines Verification Organisation (ZAPAZ)

    "ZAPAZ selected Solidsoft Reply as the supplier for the national medicines verification system in 2017. Over the years, Solidsoft Reply has proven to be a trustworthy partner, comprising a team of experts who are capable of managing every aspect of SaaS delivery... smoothly navigating through many challenges arising in the FMD landscape on the path to building a secure, robust and super fast system."
    Luka Svete, General Manager. Slovenia.

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    Swiss Medicines Verification Organisation (SMVO)

    "Solidsoft Reply has been a game-changer for us. Their team is reliable, proactive, and exceptional problem-solvers. We trust them highly, knowing they'll tackle any challenge and keep everything running smoothly."
    Nicolas Florin, General Manager. Switzerland.