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SolidCloud Managed Services

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SolidCloud Managed Services

Discover how Solidsoft Reply's comprehensive suite of managed services, SolidCloud Managed Services, SolidCloudMS, can revolutionise your operations.

Tailored to meet your specific needs, SolidCloudMS integrates seamlessly into your existing IT framework, capably evaluating your current environment and identifying opportunities to enhance your Azure capabilities. All while improving your organisation's efficiency and security.

SolidCloudMS is suitable for solutions and products hosted on the Microsoft Azure Platform.


About the Service

Solidsoft Reply builds and manages critical solutions, applications and services for our customers, scaling to meet national, pan-national and international demands.

SolidCloudMS is a managed service designed for solutions operating on Microsoft Azure platforms. Our state-of-the-art tools, automation, and team of skilled professionals, ensure optimal service levels for your organisation.

Our six core services include Support & Service Desk, Cloud Service Management, Governance & Compliance, Security & Continuity, Solutions Development, and Consultancy & Advisory.

Your solutions, products, and services are ‘Safe in our Hands’.


Main Features

  • Self-service Portal

    Empowers you with immediate access to services and resources, enhancing efficiency and autonomy.

  • Proactive Monitoring

    Identifies and addresses potential issues before they impact your business, avoiding downtime without interruptions.

  • Cost and Capacity Management

    Optimises resource utilisation and cost management, aligning with your business goals through comprehensive tracking and analysis.

  • Incident, Change, and Release Management Processes

    Implements robust processes to mitigate incidents and manage changes.

  • ISO 9001, 1SO 27001, and ITIL v4 Compliant

    Follows globally recognised standards and best practices.

Headline Benefits

  • Secure, Robust, Reliable

    Ensures that your organisation runs smoothly with industry-leading security, protecting your data and infrastructure.

  • Microsoft Premier Support

    Enjoy prioritised access to top-tier support for fast issue resolution, to enhance your performance and governance.

  • Secure Data Management

    Safeguard your data with robust practices and advanced security protocols.

  • Lifecycle Management

    You can stay ahead of the curve and maximise the value of your managed services and DevOps with proactive, strategic management.

  • 24/7/365 UK Support

    Receive round-the-clock assistance from our dedicated UK-based team.

For further information

Contact us to learn more.

See our offer on the Microsoft Commercial Marketplace.

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    SOLIDSOFT REPLY

    Solidsoft Reply is a leading technology company creating award-winning solutions utilising the Microsoft Azure cloud platform. As a globally acclaimed Microsoft AI Cloud Solutions Partner, we specialise in GS1 traceability systems worldwide, crucially ensuring the authenticity, legality, and safety of our customers’ products and services. Serving non-profits, NGOs, healthcare, and the pharmaceutical industries, we deliver technology for positive social impact. Your products, safe in our hands.