Digital Operations has seen a rapid transformation in recent months, as new normal have emerged, and existing operations and business models have been stressed and challenged. As a result, businesses have to adapt and innovate through the rapid deployment of new operating models, including business processes and technology to facilitate remote working at scale.
Existing processes have undergone radical changes to accommodate the increased amount of remote workers in order to enable businesses to continue to operate.
These tactical implementations will need to be reviewed to ensure compliance with the amended Data Protection Act 2018, the UK’s implementation of the General Data Protection Regulation (GDPR) and industry-based regulatory compliance such as PCI-DSS.