Your AWS Managed Service Provider program
A next-gen AWS MSP is committed to three key tenets: educate customers on a proactive, ongoing basis, offering consultative and advisory services, lead with AWS Professional Services, just like a systems integrator (SI) would, and advocate to customers the use of and evolution of AWS services.
Next-Gen MSP operates dev first, by default, by design. Automation on all level is key to the added value of the MSP provider. These two goals are achieved with the full adoption of:
- Dev(Sec)Ops framework to enable customers to solve their business problems
- Infrastructure As Code to ensure repeatable, testable, auditable, consistent infrastructure deployments
- Testing and auditing of produced artifacts
- Tooling to ensure customer doesn’t need to maintain their own tool:
CICD, Backup/Restore, Data Migration, Workflow automation, Cost-saving through instance scheduling
- Training and Continuous Improvement to ensure customer integration with MSP tools