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mCommerce

26.03.2014

News & Communication

Survey reveals almost two thirds of retailers now operate four or more customer touch points

A recent retailer survey from eDigitalResearch and Portaltech Reply has revealed that channel integration is proving increasingly difficult as more and more retailers turn multichannel in an effort to engage with their customers.

Portaltech Reply

Best Practice

Changing trends in multichannel shopping and browsing preferences

Since 2010, eDigitalResearch and Portaltech Reply have been tracking the changes in multichannel shopping and browsing preferences since the growing emergence of smartphone devices. Results in this whitepaper refer specifically to the multichannel shopping and browsing preferences of smartphone owners unless otherwise stated.

15.10.2013

News & Communication

Online and mobile channels continue to boom as smartphone owners become increasingly multichannel

The latest consumer study from eDigitalResearch and Portaltech Reply has found that weekly in store shopping levels have dropped considerably since 2010, as smartphone owners continue to turn to their mobile devices and online channels to shop and browse.

18.07.2013

News & Communication

Portaltech Reply Observatory reports strong growth in online purchases using mobile devices, especially tablets

The Portaltech Reply Observatory on ecommerce has produced some new and interesting results. The study was run by Portaltech Reply together with eDigitalResearch.

04.07.2013

News & Communication

The number of smartphone shoppers who make purchases on a weekly basis has doubled since 2012

New research from eDigitalResearch and Portaltech Reply suggests that one third (32%) of smartphone shoppers are using their mobiles to make a purchase on a weekly basis.

13.09.2012

News & Communication

Online and mobile channel integration is becoming even more strategic for the retail market

Portaltech Reply continues to monitor the way the shopping habits of British consumers are changing with the development of mobile channels and the growth of smartphone use.

19.06.2012

News & Communication

Mobile commerce is driving the retail market and opening up new business opportunities

Research realized with eDigitalResearch highlights how online purchases made on mobile devices have quadrupled over the past two years.