Xpress Reply, expert for customer-centric processes in retail trade, is expanding its portfolio in multi-channel commerce. The company has access to the expertise in the European-wide acting Reply network. Xpress Reply also works together with hybris, a leading provider of software for multi-channel commerce and communication. The objective is to help retail companies in Germany be proficient in multi-channel commerce and to accompany them along the path to becoming an omni-channel supplier.