Keyword

Customer Service

12.10.2017 / Munich

Event

Cloudera Session Munich 2017

Data Reply exhibits and participates with a speech at the Cloudera Session in Munich, taking part at 12 October, from 8h to 18h in the Eisbach Studios/Munich. The Cloudera Session is an ideal platform for data professionals to exchange ideas about the latest use cases in Machine Learning and Artificial Intelligence (AI).

Reply Voice Commerce

Best Practice

Conversational Commerce Extension for SAP Customer Experience

Customers are looking for new, interactive buying experiences and offers geared to their needs. At the same time they want to make the replenishment process as efficient as possible, especially when it comes to every day products. With Reply Voice Commerce, Syskoplan Reply has developed an extension for SAP Customer Experience that precisely addresses this need for simplification, and with which language can be used as a natural communication medium.

Conversational Commerce Extension for SAP Customer Experience  0

Omni-channel Experience

Best Practice

IT'S ALL ABOUT SERVICES FOR CUSTOMER

​Every customer deserves to be satisfied and expects a unique experience over all channels. Reply exploits its competences on Customer Engagement, Mobile, and Internet of Things to help companies to face all changes of the Customer Service world.