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11 November 2010
Milan – ATA Executive Hotel
Atlas Reply, attended the Annual Conference organized by itSMF Italia, the association formed to promote the exchange of experiences and information on the management of ICT services and the adoption of best professional practices related to it.
Atlas Reply presented a workshop entitled "From the technological monitoring to the dashboards for business: IT services viewed from different perspectives”, which present an evolutionary approach to the monitoring service, which shows that, from the initial need for monitoring technology-specific type has passed to a service logic, focused to highlight the impact on business.
For further information: itSMF Italia Annual Conference