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8 - 9 April 2014
Rome, Altieri Palace
Reply took part in Dimensione Cliente 2014, the retail banking event organised by ABI eventi. The purpose of the meeting was to analyse the complex and detailed process which, from a preliminary analysis of customer needs, leads to the final stages of sale, customer retention, customer experience and customer satisfaction.
On Day 2, Reply joined the roundtable "Relationship and Sales".
For further information (Italian only): Dimensione Cliente 2014.