Craft The Right Financial Services Strategy

Financial Institutions are facing a great number of challenges to be tackled at the same time. They have to operate with a new wave of regulations to strengthen their balance sheet structure, to beat the burden of a negative credit cycle and to deeply rethink their ‘go to market’ model. All this goes together with the digital transformation and the new customer’s behaviors and needs.

Reply offers a 360 degrees of support in mission critical areas where relevant innovation is a must. Reply approach is made of management consulting services and functional know-how with deep knowledge of software solutions and strong system integration capabilities.​​​​​

Main areas of expertise

• Wealth management: models and solutions for distribution markets (Financial Advisors, banking branches,insurance agents, private bankers).
• Multichannel models and solutions: ranging from new customer segmentation and service model, new digital marketing approaches and customer engagement model, to middelware multichannel architecture and front line sites for model and web channels.
• Mobile Payments: Reply has deep business knowledge of mobile payment ecosystem and value chain, and has developed a proprietary software platform for handle a verity of Mobile Payment schemes (from p2p to NFC and telephony billing) and use cases.
• Cyber Security: Reply offers both consulting capabilities and a range of solutions and services to deal with identity management, fraud detection, phishing, penetration tests, etc.
• Retail credit: Reply covers with a variety of solutions all the distributors value chain (mortgages, consumer credit, credit cards, personal loans, leasing).
• Government Risk Control service: trough dedicated business units, Reply supports financial institutions in developing a variety of user models and related operational procedures (market liquidity, counterpart credit risks) in complaining with regulatory requests.​