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28 - 29 March 2012
Milan - ABI Congress Center
e*finance consulting Reply took part in the 8th edition of the ABI Lab Forum, the event where banks and companies received detailed information on the role of ICT in the banking sector.
The event aimed to provide experiences, skills and ideas for a concrete action plan for managers in the banking world and for ICT experts, who are interested in the ways the interaction with the customer evolves and in the changes favored by the Organisations, the Security and the ICT departments.
e*finance consulting Reply held a speech on March 28th, from 2 pm to 4 pm, in the session Innovation of the Operations (processes efficiency), titled "Lean Office: a pragmatic approach for the optimization of operational processes of ProFamily".
For further information: ABI Lab Forum 2012