Supplier Relationship Management

Similarly to CRM systems, the SRM systems (Supplier Relationship Management) enable to manage the relationships with suppliers within a business.

In particular, Syskoplan Reply has developed significant skills and expertise in the process design and implementations, leveraging on the German suite My SAP SRM which, starting from process reengineering of the Purchase Cycle (the so-called eProcurement) enables to set up a complete active collaboration towards suppliers.

This collaboration is not limited to mere speeding up communication with the suppliers by means of WEB tools (Supplier Self Service or Supplier Portal) or automated tools (Business to Business), but it strives to cut purchasing costs of goods and services and of supplier management in general.
 
In detail, Syskoplan Reply offering based on SRM allows the following:

• Impacts analysis of a new supplier within the business, carried out with self-registration and qualification tools.
• Centralization and unification of business requirements and use of procurement tools (online tenders/bids and auctions) able to get the best purchase conditions in terms of costs and quality.
• Optimization of contracts terms and conditions through tools of Contract Management and Renegotiation.
• Strategic analysis aimed at identifying new planning and improvement margins for future activities (increasing expense types, purchase volumes by supplier, trend statistical analysis) by means of Business Intelligence Tools.
• Nonstop performance analysis of the suppliers according to specific KPIs (Key Performance Indicators) and to assessment campaigns.

A further value-added Syskoplan Reply offering bases on the possibility of integrating these solutions in consolidated business environments, i.e. the SRM operation aims at enabling the purchasing process and not at replacing existing products and best practices.