Process and Systems Transformation in the Financial Services sector

The financial services sector is emerging from the most significant economic crisis in recent history. In a changed environment financial institutions are starting to take stock of the new challenges and opportunities and are looking beyond survival towards targeted and strategic growth.

Change will emanate either from the new regulatory environments or will be driven by the requirements of the new market place. Hence, organisations will no doubt be reviewing their market strategies, their operating model and their underlying process and systems capabilities to survive and grow in this new landscape.

This can be a very dangerous time as getting the balance right between beneficial growth and potentially huge delivery risk will be critical. Many organisations have, in the past, embarked upon significant process and systems change projects without taking a realistic and logical assessment of the risk. All too often organisations rely far too heavily on the word of a delivery partner without any real analysis of the likelihood of success.

Greymatters Reply has a cadre of people with extensive experience of delivering successful change within specific market niches. Hence the company has been able to develop a robust approach to demonstrate the benefits of change whilst also being able to document and assess the potential risks. Consequently with Greymatters’ help and support, organisations are far more likely to develop an evolutionary process which delivers step-wise benefits without exposing the organisation to huge financial or regulatory risks.