Cloudchain

Imagine an​​ even easier and more secure way of purchasing, saving, transferring and using tickets for your favourite team’s next game or for the next big musical – and a way that, furthermore, is even more efficient for the event organisers!

Cloudchain is a cloud-based ticketing platform for the management of e-tickets that guarantees maximum security and flexibility while minimising the possibility of counterfeit tickets, yet without making the system complicated for its end users.

Cloudchain

SCENARIO

Consider what’s involved in managing a ticketing or couponing system: it’s certainly a highly complex operation!

  • Management of the issuing of tickets
  • Recording of the tickets sold for tax purposes and alignment with other parties involved in the process (e.g. resellers)
  • Processes and tools for verifying the authenticity and correctness of the ticket
  • Guaranteed process speeds to prevent the formation of queues

Even the most advanced and modern ticketing systems are subject to the risk of ticket counterfeiting and this is especially true for tickets purchased from a private individual, as buyers can never be certain that the ticket they’re about to buy is actually valid.

BLOCKCHAIN AS A SOLUTION

Imagine a system that allows you to create, sell and distribute all the tickets you need with just a few simple clicks. Tickets will be verified simply by scanning the QR code that contains the ownership information. The underlying Blockchain technology:

  • gives anyone the ability to verify the validity of a ticket
  • ensures maximum system security
  • makes it easy to integrate the system with partner (e.g. reseller) infrastructures by using the specific features of the Blockchain technology

FOCUS ON

Through the use of a web platform that exploits the specific features of Blockchain technology, it’s possible to create a secure and interoperable couponing/ticketing solution that still ensures the best possible end user experience.


The current scenario - Critical aspects

Ticketing and couponing systems are highly complex. However, they are often managed using non-digital processes and tend to provide high levels of security at the expense of flexibility and ease of use for end users. Furthermore, the risk of distributing counterfeit tickets is a major problem even for the more advanced and modern systems.

This results in the need to create a couponing system that’s interoperable with partner systems, a scenario that’s often difficult to implement given the rigidity of current systems.

The use cases developed

An online ticketing platform has been created that allows for:

  1. the creation and management of tickets for any event, each ticket being prefigured as a pre-mined asset within the Blockchain;
  2. the purchase of tickets by participants, which triggers a transaction recorded on the Blockchain;
  3. management of the ticket throughout its entire life cycle; users can exchange tickets with one another and verify the validity of those tickets by reading the relevant information on the Blockchain;
  4. verification at the time of use through reading of the QR code, triggering a transaction from the user to the organiser’s dedicated wallet as a result of which the ticket can no longer be used.

The solution architecture

The web platform has been implemented on the basis of the MultiChain (www.multichain.com) technology, as a basic implementation of the Blockchain algorithm, with the features required for the specific operation of the platform created subsequently. In particular, the advantages of using the MultiChain platform are due to:

  • Ease of use and speed of deployment, with the ability to create multiple specific chains for defining multiple networks of interaction between the different parties
  • Customised asset creation (tickets or coupons), so that every item of digital data – and not just money or cryptocurrencies – can potentially be represented in a MultiChain

The actual architecture provides for:

  • A logical and persistent layer that interfaces directly with the underlying MultiChain by means of JSON-RPC calls and storage using MongoDB technology.
  • A Node.js (JavaScript) back end that interacts with the underlying layer and makes it available to the REST API for the send and receive mechanisms.
  • An HTML 5 front end that implements the provisioning, sale and ticket verification features.
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