We are looking for an IT Process Automation Analyst to join our team and develop high tech solutions to improve processes and efficiencies in our customer’s services focusing on ServiceNow, RPA and ML solutions.
The IT Process Automation Analyst will support the customer in the definition or re-engineering of its IT processes, you will identify actors, tasks, responsibilities, input, output, contact points and define new processes and workflows based on best-of-breed solutions.
The successful candidate is able to conduct maturity assessments against the process activities to highlight areas of improvement or concerns, you will participate in the improvement plan definition and implementation through RPA technologies.
Critical thinking, creativity in problem solving, analytical attitude and a data driven approach complete the soft skill of the position.
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