COST DRIVERS
The Software as a Service executive logistics modules that are part of the SideUp Reply suite, involve the payment of a recurring fee (monthly, quarterly or yearly) based on the use of the product. The actual fee is determined based on specific cost drivers associated with each module. In general, the drivers are divided into two factors:
Business factors
- Active users
- Number of sites
- Active companies
Service levels
- Number of shifts
- Hourly coverage of the remote support service
- Level of system availability guaranteed by the contract (SLA)