Daimler Innovation Day 2019

9 October 2019

Stuttgart

What opportunities does digitization offer automotive OEM in the midst of changing customer preferences? What is the most flexible way to use all available data for a unique and personal customer experience? These and other questions about digitization, customer orientation, mobility, connectivity and data-driven business form the basis for an exclusive Daimler afternoon.

Join us and see live how sales and service activities will change in the future and how connected mobility will impact your future business. We look forward to discussing this with you - please feel free to contribute your own topics and points of view.

AGENDA

• 12:00-12:30 h: Registration & Snacks
• 12:30-12:45 h: Welcome & Intro
• 12:45-13:15 h: Keynote: Vision to Reality
  Why #datacreativity is the key to winning customer experiences - and how to get there
• 13:15-14:00 h: The Digital Customer Acquisition:
  How to meet future customer needs and expectations in the age of generation Z
• 14:15-15:00 h: The Future Aftersales Experience
  How to transform from a service provider to a value adding partner
• 15:00-15:30 h: Co-innovation to redesign after sales service
  An example of the new connected and digital repair shop
• 16:00-16:45 h: Mobility-as-a-Service
  Leveraging SaaS with Blockchain and AI to transform the Intermodal Mobility Service Economy
• 16:45-17:00 h: Closing
• 17:00-18:00 h: Drinks & Networking

Register here today, seats are limited.