It's stressful enough having a friend or family member die. The last thing you need to deal with is unnecessary bureaucracy. The UK Government’s own research has showed that, in order to notify a death, citizens had to contact central government and local authority departments up to 44 times. Was there a way to reduce the stress involved in this process and, at the same time, save tax-payers' money? That was the challenge presented to Solidsoft Reply by the Department of Work and Pensions.